FAQ
- How can I book a room?
- Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
- What time is check in and check out?
- Check-in: 15am // check-out: 12pm.
- Can I choose the type of bed in my room? (Large bed / two beds)
- Yes, during your reservation.
- Are there non-smoking rooms?
- Yes, there are some rooms which are non-smoking. Please request when you make your booking.
- How many floors does the building have? Is there a lift?
- There is an elevator.
- Is your hotel adapted for the handicapped?
- Yes, some rooms are adapted for disabled people.
- Can you keep my luggage when I leave the room?
- Yes.
- Is there a safe place to park my car? How much does it cost?
- A private parking (extra charge) is available on request.
- Do you have high-speed Internet in the room for my portable computer? Is it wireless?
- Wifi connection is available in the whole hotel for free.
- How far away is the Eiffel Tower?
- 5 km.
- How far is the Louvre Museum?
- 2,2 km
- How is the district where the hotel is?
- Typically Parisian district.
- I am traveling to assist at an exhibition in Porte de Versailles: Is it easy to go from the hotel?
- Yes, by metro: take line 12 at “Notre Dame de Lorette” station (600 meters from the hotel) in Mairie d’Issy direction and get off at “Porte de Versailles” station.
- How can I cancel my reservation?
- You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.
